Wow, lots to get caught up on.. sorry I wasn't able to get back to you guys. I was reading along but have been away from the office and unable to do any testing on the units..
From JohnRoberts:
opamp input and ouput pin voltage measurements when it isn't latched up and working? Does it properly bias up to Vref, or is it biased at some other intermediate voltage? just not pegged all the way down.
when it isn't latched, everything looks good. the + pin floats at Vref (which is half of V+ as it should be) and there is no sign of any significant current through R19
If XLR inputs are shorted to ground, a very leaky input electrolytic cap could also be contributing to the mis-bias, but there should be some evidence of that current through R13, while it could be a very small voltage.
right, but if that is the culprit then that doesn't explain the latch-up when the input isn't shorted (which happens with higher values of R19)
My apologies for being argumentative, but the opamp latching up with the + input sinking current, still seems unlikely to me based on the evidence. I still suspect some external factor (passive components/connections). Of course it has to be something.
no problem.. I've been arguing with myself, so you're just one more voice
and you're right. the latch-up is indeed possible, but according to National it should only happen under conditions that we're not seeing.
From Ricardo:
Jason, you said R19 -> 200k was to increase gain. But R19 has only a small effect on gain. R9 has a big effect. What happens with R9=R19=200k?
R9 and R19 were increased in sync. but in testing, it seemed that I only had to reduce R19 in order to make the problem go away. naturally I lowered R9 later.
R9=R19=200k is where we noticed the problem and started the diagnosis.
From turbologic:
This is a quite simple circuit and from all your previous tests it appears that we can safely exclude the circuit topology,a few passive parts,power supply decoupling,poor soldering, etc... What remains is the OPAMP itself , nothing else. Did you tried to substitute it with another type or make to check if the problem persists ? Don't simply assume that because the other half of the dual Opamp works the I.C can' be faulty. Is your LM4562 from a reputable source (N.S official distributor) ? The electronic parts market is currently plagued with counterfeit/rebranded and/or sub-standard parts (factory rejects).
I personally wasted considerable time in debugging electronic circuits to discover at last the problem was due to a defective (or sub-standard) NEW part, not the circuit design. If anything else fails I would not disregard this possibility and try to order a few LM4562's from another source.
as mentioned, we're seeing this on production units as well as a prototype that I pulled out.
our parts came from Digikey (who I'm now noticing is not listed on National's distributor list, but would assume they would be unlikely to be selling counterfeit parts)
I believe there is a chance the builder also ordered from Digikey.
so I guess I'm looking for suggestions for a test op-amp that has similar specs to the LM4562 (similar noise specs, and supply down to+/- 3v?)
at the same time I'll order some more LM4562's from a different source just to be sure.
Jason